Posted by Matt Spada on Fri, Mar 19, 2010
I wanted to take a moment and talk about what's been going on at Agility over the last couple days...
As you're probably aware, there is flooding going on in a couple areas of the United States (during National Flood Awareness Week no less...), and (as of this writing) Agility has four ongoing recoveries taking place in our own little disaster recovery version of March Madness. We're responding to Members from New England all the way to North Dakota; in industries as diverse as banking, insurance and technology services. These recoveries include everything from providing laptops so that employees can work remotely, all the way to full recoveries (with mobile offices, technology, generators and satellites for connectivity).
It's pretty cool to watch my colleagues in our Client Services and Operations teams come together to reassure Members over the phone and coordinate the actual recoveries with the assistance of our incredible Operations staff in Atlanta and Mississauga - not to mention the teams out in the field doing the actual setup. While you can get your business back up and running by yourself, it has become clear to me that having trained experienced professionals on your side is invaluable. They know which questions to ask, can anticipate problems before they happen, and besides getting access to the obvious elements of recovery, they think of all the little things that will really add up over the next few days and weeks.
While the rest of the country will be spending their weekends enjoying March Madness and taking advantage of the beautiful Spring weather we're currently seeing in Charlotte - they'll be taking calls, setting up, and getting our Members back in business.
Here's to them - and their hard work over the next couple days.
To everyone else - have a great weekend, and stay dry.
